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By E-mail By E-Mail to stc@tid.gov.hk ( Please ensure that your e-mail address has been properly entered on your messages so that we will be able to reply to you.) By writing By writing to our Customer Service Manager ( Room 516B, Trade and Industry Department Tower, 700 Nathan Road, Kowloon, Hong Kong) By Fax By Fax to our Customer Service Manager No: (852) 2396 3070 Organization Chart Please refer to our Organization Chart if you wish to contact anyone of us or by phone to our Customer Service Counter. Tel: (852) 2398 5575 * With effect from 28 April 2008, all telephone conversations on the enquiry hotlines of the Trade and Industry Department shall be recorded to ensure service quality. The recorded conversations will be kept for 90 days. Members of the public may request for conversations relevant to them recorded in 90 days on a CD, at a charge of $50 per CD.

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Last revision date: 07 November 2008